Agency Name: Sanada Healthcare
By receiving services from Sanada Healthcare, you agree to the following Terms and Conditions, which outline your rights, responsibilities, and our communication practices.
1. Services Provided
Sanada Healthcare provides skilled and non-skilled home health care services, including nursing, therapy, and personal support services, in accordance with a care plan developed for you.
2. Consent and Communication
By receiving care and providing your contact information, you consent to being contacted by phone, email, and SMS/text messages regarding your care, scheduling, reminders, and other health-related information.
Text Messaging Terms:
- Messaging frequency may vary.
- Message and data rates may apply depending on your mobile carrier.
- To opt out of receiving text messages at any time, text STOP.
- For assistance, text HELP or visit our website at https://sanadahealthcare.com/.
3. Patient Responsibilities
You agree to:
- Provide accurate personal and medical information.
- Cooperate with your care plan and treat staff with respect.
- Notify us promptly of changes to your contact details, health, or insurance.
- Maintain a safe environment for care delivery.
4. Privacy and Confidentiality
Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We only share your information as allowed by law or with your written permission.
5. Billing and Payment
- Sanada Healthcare will bill your insurance provider when applicable.
- You are responsible for any applicable deductibles, co-pays, or non-covered services.
- You must provide valid insurance and billing information.
6. Service Limitations and Termination
We reserve the right to discontinue services if:
- Care is no longer needed or clinically appropriate.
- Your home becomes unsafe for staff.
- You fail to comply with your care plan or financial obligations.
- You or your legal representative request discharge.
7. Emergency Services
Sanada Healthcare does not provide emergency care. In case of emergency, please call 911 immediately.
Contact Us
Sanada Healthcare
1101 Ridge Rd, Rockwall 75087
(945)546-8690
tinad@sanadahealthcare.com
Services